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Once licensed, can I still participate in gaming activities or buy alcohol in Manitoba?

Please speak to your employer about any gaming- or liquor-related policies.

What if I am denied a licence?

Applicants are only denied a licence when there are serious concerns regarding their honesty or integrity. The LGA will notify you in writing if your application is denied. You will be given an opportunity to speak to the LGA about the details of the denial.

Applicants who are denied and disagree with this outcome may appeal the decision to the LGA board. You must file a formal request for a board appeal. You will be required to present your arguments to the board either yourself or through legal counsel.

All board hearings are public. Closed hearings must be requested and approved prior to the hearing. Board decisions are final and binding.

How do I report a consequential event?

You must report any consequential event to the LGA using a confidential employee licence change notice form. This form is available from your human resources department or at www.LGAmanitoba.ca. You may submit this form to the LGA in person, by email at gaminglicence@LGAmanitoba.ca or by fax to 204-954-9451; employee changes cannot be processed over the phone.

What is a consequential event?

A consequential event may include:

  • suspension or cancellation of licences/registrations issued by any other jurisdiction
  • any behaviour that relates to your honesty and integrity
  • any disciplinary action by your employer that relates to your honesty and integrity
  • any instance of non-compliance with your employer’s policies that relates to your honesty and integrity
  • any information involving you in a criminal charge associated with any offence under The Criminal Code (Canada), any federal or provincial legislation or other regulatory enforcement that relates to your honesty and integrity

What if I change my name, phone, address, etc.?

You must report any changes to your personal or contact information to the LGA using an employee licence change notice form. This form is available from your human resources department or at www.LGAmanitoba.ca. You may submit this form to the LGA in person, by email at gaminglicence@LGAmanitoba.ca or by fax to 204-954-9451; employee changes cannot be processed over the phone.

We will update your file to ensure that any future contact or correspondence is directed correctly.

How do I renew my licence?

The LGA will send you a renewal form two months before the expiry date. The employee licence renewal application is also available at www.LGAmanitoba.ca. You must complete and submit this form to the LGA to maintain your licence. You may submit this form to the LGA in person, by email at gaminglicence@LGAmanitoba.ca or by fax to 204-954-9451.

Does my licence expire?

Yes. New applicants are issued a one-year licence. Your licence certificate states the expiry date of your licence. The LGA will send you a renewal form two months before the expiry date. The employee licence renewal application is also available at www.LGAmanitoba.ca. You must complete and submit this form to the LGA to maintain your licence. You may submit this form to the LGA in person, by email at gaminglicence@LGAmanitoba.ca or by fax to 204-954-9451.

The year following your initial licence period, if there are no concerns, you will be issued a three-year licence. At this point, your renewal will only happen every three years; however, annual background checks will be completed between renewal periods. You will be contacted if these background checks raise any issues.

What is a licence number?

A licence number is given to your file once your application is received and processed by the LGA. You can find your licence number on your employee licence certificate. If you have questions about your licence, please provide your licence number to the LGA to help locate your file.

How will I know when I’m licensed?

The LGA will send you a letter and licence certificate by mail once a licence has been granted. The certificate will provide your licence number and licence period.

How long will it take to be licensed?

It takes an average of three to five business days to process complete applications. Applications that require a more thorough investigation will take longer, depending on the depth of the investigation.