What happens during the investigation process?

The LGA conducts a due diligence investigation on all new applicants as well as an annual update investigation on existing gaming service providers. The investigation will examine the honesty, integrity and financial history of the business entity and its principals. The investigation includes, but is not limited to, a credit history report, a criminal records check and a court registry search. The LGA has the authority to conduct any investigation it deems necessary to determine suitability.

Some investigations require travel by LGA investigators. The applicant must pay for any costs associated with required travel.