The LGA advises that everyone should always sign the back of their lottery tickets. Everyone should also check their tickets before asking the retailer to verify them. You can check the winning numbers online and in Luck Magazine, and you can also use the self-serve ticket checkers available at all lottery retailers. Please click here to be redirected to the Western Canada Lottery Corporation’s website for more tips on buying and checking tickets.
When having your tickets validated, remember that the retailer should always give you the validation slip. Even losing tickets will print a slip that states the ticket is not a winner. The retailer must also return your original ticket to you. Please email our Compliance Department or call us at 204-954-9400 or toll-free at 1-800-782-0363 if you have a complaint about a lottery retail location. Please note the location, date and approximate time that you validated the ticket, as we will need this information to investigate your complaint.